TASMARA, Hasbi Rivanda; INDRIYANTI, Aries Dwi. Analisis Grade of Services dengan Erlang Theory. Journal of Emerging Information Systems and Business Intelligence, [S. l.], v. 3, n. 4, p. 112–118, 2022. DOI: 10.26740/jeisbi.v3i4.49361. Disponível em: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/49361. Acesso em: 10 jul. 2025.