DAMAYANTI, Prinsis Risma; PALUPI, Ghea Sekar. Penerapan Metode E-Service Quality dan Importance Performance Analysis (IPA) untuk Analisis Kualitas Layanan Transfer Terhadap Kepuasan Pengguna Aplikasi BRImo. Journal of Emerging Information Systems and Business Intelligence (JEISBI), [S. l.], v. 4, n. 3, p. 115–125, 2023. DOI: 10.26740/jeisbi.v4i3.55156. Disponível em: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/55156. Acesso em: 28 oct. 2025.