SAPUTRA, Hilal Hindi; PUTRA, Cendra Devayana; NURYANA, I Kadek Dwi; CINTHYA, Monica. Sentiment Analysis And UTAUT2 Classification On Maxim Application User Reviews Using IndoBERT And Zero-Shot. Journal of Emerging Information Systems and Business Intelligence (JEISBI), [S. l.], v. 7, n. 3, p. 397–406, 2026. DOI: 10.26740/jeisbi.v7i3.78304. Disponível em: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/78304. Acesso em: 8 aug. 2026.