MODERASI BUDAYA ORGANISASI PADA PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP MANAJEMEN PENGETAHUAN

Abstract

The level of business competition in the 21th century increase along with free trade occured. It encourage each organization to maintain their competitive advantages. Knowledge is the main factor to reach competitive advantages which obtainable from knowledge management process. This study aims to examine and analyze whether the influence of transformational leadership on knowledge management at East Consumer Service Division Office PT. Telekomunikasi Indonesia,Tbk and moderating effect of organizational culture on this relationship.The sampling technique of this study is using proportionate stratified random sampling with sample size of 67 respondents. Statistical analysis method was used Partial Least Square (PLS) with the help of the SMART PLS and SPSS 17.0 software. Based on the result of analysis showed that transformational leadership has positive effect and significant impact on the knowledge management. Organizational culture has not moderate the relationship between transformational leadership on knowledge management.
Keywords: transformational leadership, knowledge management, organizational culture.