PERILAKU INOVATIF TIDAK MEMEDIASI PENGARUH KONFLIK TUGAS DAN KONFLIK HUBUNGAN TERHADAP KINERJA TIM

Abstract

This research aimed to describe and to analyze whether task conflict and relationship conflict affects team performance through innovative behavior. Research sampling technique using non probability sampling, 35 employees of the regional office of Surabaya AJB Bumiputera 1912 as a sample. Method of statistical analysis was used Partial Least Square (PLS). The result of this research proves that task conflict has significant positive impact on team performance, relationship conflict has significant negative impact on the team performance. Task conflict has significant positive impact on innovative behavior, relationship conflict has significant negative impact on innovative behavior. Innovative behavior has significant positive impact on team performance. Innovative behavior is not mediation influence of task conflict on team performance, due to direct effect coefficient is greater than the indirect effect. Innovative behavior is not mediation influence of relationship conflict on team performance, due to direct effect coefficient is greater than the indirect effect.
Keywords: task conflict, relationship conflict, team performance, innovative behavior.