BAKTI WARAPSARI, ESTI. Peran Job Involvement dan Karakteristik Pekerjaan Pada Organizational Citizenship Behavior (OCB) Karyawan Bagian Produksi PT. Campina Ice Cream Industry Surabaya. Jurnal Ilmu Manajemen (JIM), [S. l.], v. 7, n. 4, 2019. Disponível em: https://ejournal.unesa.ac.id/index.php/jim/article/view/29867. Acesso em: 17 mar. 2026.