RAHAYU SUSILOWATI, TRI. “PENGARUH ORGANIZATIONAL SILENCE (OS) TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDI PADA PT INDOPRIMA GEMILANG PLANT II, SURABAYA)”. Jurnal Ilmu Manajemen (JIM), vol. 4, no. 3, Aug. 2016, https://ejournal.unesa.ac.id/index.php/jim/article/view/17045.