AZIZ, Ronan Agung; HARTONO, Supri; PUSPANINGTYAS, Anggraeny. Inovasi Pelayanan Publik Berbasis E-Government: Studi tentang Pelayanan Akta Kelahiran melalui e-Lampid Kota Surabaya. Journal of Office Administration : Education and Practice, [S. l.], v. 2, n. 3, p. 211–220, 2022. DOI: 10.26740/joaep.v2n3.p211-220. Disponível em: https://ejournal.unesa.ac.id/index.php/joa/article/view/50258. Acesso em: 7 jul. 2025.