ROCHMAN, Mohammad Zubairi; WULANDARI, Siti Sri. Analysis of Public Services to Improve Service Excellence in Bugoharjo Village. Journal of Office Administration : Education and Practice, [S. l.], v. 3, n. 1, p. 52–62, 2023. DOI: 10.26740/joaep.v3n1.p52-62. Disponível em: https://ejournal.unesa.ac.id/index.php/joa/article/view/52663. Acesso em: 7 nov. 2025.