Ariyanto, Muhammad Wahyu, M Fahmi Zakariyah, Hafis Muaddab, and Khudrotun Nafisah. “Enhancing Student Satisfaction Through Service Excellence in Higher Education Administration: A Qualitative Case Study”. Journal of Office Administration : Education and Practice 6, no. 1 (May 28, 2026): 64–83. Accessed July 28, 2026. https://ejournal.unesa.ac.id/index.php/joa/article/view/77354.