Abstract

Problems that often occur in financial institutions is stuck klaim, it required a
system to control. The purpose of this research was to evaluate how far the
internal control of credit has influence toward minimize stuck claim. Research
method used is descriptive qualitative. The result of this research indicates that
implementation of the internal control at credit system has an important role
toward credit quality raising and can minimize procentation of stuck claim
althought it still has a few weaknesses.
Keyword : internal control, stuck claim, credit