Publika

STANDAR PELAYANAN TANGGAP DARURAT BENCANA MELALUI COMMAND CENTER 112 DI BADAN PENANGGULANGAN BENCANA DAERAH KOTA SURABAYA

2023-05-04T02:30:33+00:00

There are various emergency events experienced by the community, so that in this case emergency treatment is needed to minimize fatalities and damage to fatal facilities. To get emergency treatment, the community will contact the Regional Apparatus Organization (RAO) related to the type of emergency that exists. Therefore, the 112 Emergency Call Number Service was created, a service that can be used if an emergency occurs by dialing 112. Then, it will connect the caller to the Emergency Call Center (Call Center 112) in the District/City. Likewise, the Regional Disaster Management Agency for the City of Surabaya formed the Command Center 112 service, which was launched on July 26, 2016, as a result of the many emergency incidents previously faced and officers in the related RAO, unable to respond quickly. In this regard, this study aims to explain the standard of disaster emergency response services provided by Command Center 112 at RDMA of Surabaya City. Descriptive qualitative research is the methodology used. In this case, the researcher collected data through various methods, including interviews, field observations, documentation and literature studies. Furthermore, data reduction, data display and data verification are also used in this study along with the conclusions. In this study, source triangulation, technique triangulation and time triangulation were combined as data validity methodologies. This research gives the result that, in terms of the need for emergency response services, Command Center 112 at RDMA of Surabaya City has been running quite well.

Keywords: Public Service, Service Standards, Emergency Handling, 112 Command Center Services

STRATEGI PENGEMBANGAN UNIT USAHA OLEH BADAN USAHA MILIK DESA (BUMDes) DI DESA KEBONAGUNG KECAMATAN SUKODONO KABUPATEN SIDOARJO

2023-05-04T02:30:33+00:00

Badan Usaha Milik Desa (BUMDes) merupakan badan usaha yang seluruh atau mayoritas modalnya dikuasai oleh desa melalui penyertaan secara langsung yang berasal dari kekayaan desa yang terpisah sehingga dapat mengorganisasikan aset, jasa pelayanan, dan usaha lainnya untuk mensejahterakan masyarakat desa. Masalah yang dijumpai di BUMDes Desa Kebonagung dalam pengembangan unit usahanya yaitu keterbatasan SDM, anggaran dana, dan fasilitas. Maka dari itu, dibutuhkan strategi pengembangan agar BUMDes dapat tetap berdiri dan menjalankan unit usahanya. Penelitian ini bertujuan untuk mendeskripsikan strategi pengembangan unit usaha oleh BUMDes di Desa Kebonagung Kecamatan Sukodono Kabupaten Sidoarjo. Penelitian ini berjenis penelitian deskriptif dengan pendekatan kualitatif. Fokus penelitian ini yaitu teori tahapan proses penyusunan strategi pengembangan organisasi oleh Widya (2020) yang terdiri dari formulasi strategi, implementasi strategi, dan evaluasi strategi. Teknik pengumpulan data menggunakan wawancara, observasi, dan dokumentasi. Sedangkan teknik analisis datanya yaitu pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan atau verifikasi. Hasil dari penelitian ini menerangkan bahwa dalam pengembangan unit usaha BUMDes, strategi yang dilakukan yaitu melakukan sosialisasi kepada masyarakat, membuka rekrutmen pegawai, melakukan musyawarah dengan pemerintah desa dan masyarakat, menerapkan model freelance dan membuka pendaftaran magang bagi siswa-siswi sekolah, membuat proposal bantuan dana ke pemerintah provinsi, serta melakukan kerja sama dengan PT Pos Indonesia. Dalam menerapkan strateginya tersebut masih belum berjalan dengan maksimal karena terdapat beberapa hambatan yaitu keterbatasan waktu, sumber daya manusia, dan anggaran dana yang dimiliki oleh BUMDes Tri Karya Agung di Desa Kebonagung.

Kata Kunci: Strategi Pengembangan, Unit Usaha, BUMDes.

Village-Owned Enterprises (BUMDes) are business entities in which all or the majority of the capital is controlled by the village through direct participation from separate village assets so that they can organize assets, services, and other businesses for the welfare of the village community. The problem at BUMDes Desa Kebonagung in developing its business units is limited human resources, budget, and facilities. Thus, a development strategy is needed so that BUMDes can continue to stand and run its business units. This study aims to describe the business unit development strategy by BUMDes in Kebonagung Village, Sukodono District, Sidoarjo Regency. This research is descriptive research with a qualitative approach. The focus of this research is the theory of the stages of the organizational development strategy preparation process by Widya (2020), namely strategy formulation, implementation, and evaluation. Data collection techniques using interviews, observation, and documentation. The data analysis technique is data collection, data reduction, data presentation, and conclusion drawing. The results of this study are in the development of BUMDes business units, the strategies carried out are socializing to the community, opening employee recruitment, conducting deliberations with the village government and the community, implementing a freelance model and opening internship registration for school students, making proposals for funding assistance to the provincial government, and collaborating with PT Pos Indonesia. In implementing this strategy, it is still not running optimally because there are several obstacles, namely limited time, human resources, and budget funds owned by BUMDes Tri Karya Agung in Kebonagung Village.

Keywords: Development Strategy, Business Unit, BUMDes.

PARTISIPASI MASYARAKAT DESA DALAM PENGELOLAAN DESA WISATA (STUDI KASUS PADA DESA WISATA PANDEAN, KECAMATAN DONGKO, KABUPATEN TRENGGALEK)

2023-05-09T16:16:09+00:00

Village economic development can be increased through the capacity and skills of the community in managing existing tourism potential, one of which is through tourist villages. Pandean Tourism Village as a new tourist village object has achieved extraordinary achievements. However, behind its success, the community is less involved in its management and the income from tourism village activities has not made a special contribution to the village's original income. Therefore the purpose of this study is to describe and explain the participation of village communities in the management of Pandean Tourism Village. The method used in this study is descriptive with a qualitative approach. The data collection techniques through observation, interviews and documentation were then analyzed using an interactive data analysis model according to Miles and Huberman. While the research focus used is the theory of participation according to Cohen and Uphoff in Nurbaiti (2017) which includes a) the decision-making stage, b) the implementation stage, c) the results utilization stage, and d) the evaluation stage. The results of the study show that community participation in decision making is still low, but the community participates quite well in evaluation activities. The existence of this Pandean tourism village has benefited the village, administrators, district and especially the community. The community also actively participates in implementation activities, especially in providing material and labor contributions. In managing the Pandean Tourism Village, researchers suggest conducting outreach activities or informal activities to the community so that they are willing and brave to provide ideas, opinions and suggestions, establish distribution houses for MSME actors, the community is often involved in tourism village management activities and increase public awareness to care on environmental cleanliness.

Keywords: Participation, Community, Tourism Village

Standar Pelayanan Perizinan Pendirian Atau Operasional Pendidikan Formal Maupun Non Formal Berbasis Digital Di Dinas Pendidikan Kota Surabaya

2023-05-18T00:33:37+00:00

Licensing services for the establishment or operation of formal and non-formal education are a form of government effort in meeting community needs in the education sector. The implementation of public services has benchmarks in what are called public service standards. This study aims to describe service standards for the establishment or operation of digital-based formal and non-formal education permits at the Surabaya City Education Office. This type of research is descriptive qualitative approach. This study focuses on public service standards based on Permenpan-RB Number 15 of 2014 concerning Service Standard Guidelines which include: requirements, procedures, time, costs, products, complaint management.

Licensing services are quite good but not optimal. In terms of the legal basis for determining clear requirements coupled with socialization from the Education Office and the community. the procedure has deficiencies in efficiency and effectiveness as well as the process of returning the wrong application file. fast service time, but less than optimal if there is an incorrect application file. Then free service fees in accordance with applicable regulations and the announcement of free fees at the Office of Education. the service product is in the form of a soft file in the form of a decision letter from the head of the service which is the basis for issuing a permit. Responsive and solutive complaint management is accompanied by the availability of facilities to accommodate complaints, namely in the Office or social media, but is not optimal in recording complaints that have not been digitized and classified.

PARTISIPASI MASYARAKAT DALAM PENGEMBANGAN KAMPUNG WISATA AIR SUMBER BANTENG DI KELURAHAN TEMPUREJO, KECAMATAN PESANTREN, KOTA KEDIRI

2023-05-22T12:03:28+00:00

Community participation in tourism development activities is a potential thing to do. Through the concept of community participation, it provides several benefits, one of which is increasing the success of development because it is based on the problems and needs of the community. As in the development of Sumber Banteng Water Tourism Village, it is in the process of developing towards tourist attractions. This research aims to describe community participation in the development of Sumber Banteng Water Tourism Village in Tempurejo Village, Pesantren District, Kediri City. The type of research used in this study is descriptive with a qualitative approach. The data source retrieval technique uses purposive sampling technique. While in the focus of this research can be seen from the forms of community participation ranging from the participation of ideas, participation of labor, participation of property, participation of skills and skills, and social participation. The results showed that community participation in the development of Sumber Banteng Water Tourism Village in Tempurejo Village has been running quite well. The participation of the surrounding community from planning to implementation is carried out independently. Then the lack of participation in the form of skills from Pokdarwis so that the skills they have still rely on the efforts of local residents in Sumber Banteng. The obstacles found not only come from community participation, but also come from funds which are an obstacle. Funds obtained only from the procurement of voluntary boxes and other entertainment venues.

Keywords: Community participation, Tourism Development, Tourism.

Efektivitas Layanan Mobile Jaminan Kesehatan Nasional (JKN) di Puskesmas Pacet Kabupaten Mojokerto

2023-05-23T11:48:47+00:00

The Mobile JKN application is one form of e-government implementation in healthcare services developed by BPJS and introduced to the public by CEO of BPJS, Fachmi Idris, in Jakarta on November 16, 2017. However, the application has not attracted many user, especially in the working area of Puskesmas Pacet, due to several problems such as lack of public knowledge about the use of the Mobile JKN application and difficulty accessing the application for those living in rural areas with poor signal reception. These problem have caused the public not to utilize the application properly, hampering administrative processes and delaying access to healthcare services. This study aims to describe the effectiveness of Mobile JKN services at Puskesmas Pacet in Mojokerto Regency. This research uses a quantitative descriptive method with data collection techniques of questionnaires, observation, and unstructured interviews. The research analysis is based on the E-Government Maturity Models theory explained in Permenpan RB Number 5 of 2018. The results show the effectiveness of Mobile JKN services at Puskesmas Pacet in Mojokerto Regency, such as the difficult signal reception in the rural working area, many patients only using the application for administrative purposes, frequent application errors, and many elderly patients not understanding how to use the application properly.

Collaborative Governance Dalam Pembangunan Program Studi Di Luar Kampus Utama Universitas Negeri Surabaya Di Kabupaten Magetan

2023-05-23T13:29:33+00:00

Collaborative governance merupakan kolaborasi yang melibatkan lebih dari satu stakeholder dalam menjalankan suatu program atau kebijakan dengan adanya komitmen saling membantu dan bekerjasama. Pemerintah Kabupaten Magetan menggandeng Universitas Negeri Surabaya untuk membantu mengatasi permasalahan SDM Kabupaten Magetan melalui pembenahan aksesibilitas perguruan tinggi. Pada kolaborasi yang dijalin oleh Unesa dan Pemkab Magetan ini mengusung Program Studi Di Luar Kampus Utama (PSDKU) Unesa Kampus Magetan. Adapun tujuan dari penelitian ini adalah untuk mengetahui pelaksanaan collaborative governance antara Pemkab Magetan dan Universitas Negeri Surabaya dalam upaya peningkatan kualitas SDM melalui pembangunan PSDKU Unesa Kampus Magetan. Berpedoman pada teori dari Schottle, Haghsheno dan Gehbauer (2014) yang mengatakan bahwa kompromi jangka panjang dalam bentuk otonomi, kerjasama dan kolaborasi terdiri dari Kesediaan berkompromi, Komunikasi, Komitmen, Saling percaya, Transparansi/ pertukaran informasi, Berbagi pengetahuan, Kesediaan mengambil risiko. Metode penelitian deskriptif dengan pendekatan kualitatif. Pengumpulan datanya menggunakan teknik wawancara dan dokumentasi. Hasil dari penelitian ini menunjukkan bahwa hubungan komunikasi pada lingkup yang lebih luas masih luput dilakukan. Sehingga berdasarkan hasil dari penelitian di atas dapat disimpulkan bahwa hubungan kolaborasi yang terjalin antara Universitas Negeri Surabaya dengan Pemerintah Kabupaten Magetan dalam pembangunan PSDKU Unesa Kampus Magetan dapat dikatakan sejauh ini masih terdapat faktor penghambat pada indikator komunikasi.

Kata Kunci: collaborative governance, sumber daya manusia, PSDKU