Evaluasi Kualitas Website Tokopedia Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA)

Ravita Dinia Shofi; Aries Dwi Indriyanti

doi:10.26740/jeisbi.v3i3.46904

Evaluasi Kualitas Website Tokopedia Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA)

Authors

Ravita Dinia Shofi Program Studi Sistem Informasi, Universitas Negeri Surabaya
Aries Dwi Indriyanti Program Studi Sistem Informasi, Universitas Negeri Surabaya

DOI:

https://doi.org/10.26740/jeisbi.v3i3.46904

Keywords:

Kualitas Website, Tokopedia, Webqual 4.0, Importance Performance Analysis (IPA), Rekomendasi Desain

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Published

2022-06-14

How to Cite

Shofi, R. D., & Indriyanti, A. D. (2022). Evaluasi Kualitas Website Tokopedia Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA). Journal of Emerging Information Systems and Business Intelligence, 3(3), 52–60. https://doi.org/10.26740/jeisbi.v3i3.46904