PENGARUH AMBIGUITAS PERAN TERHADAP KINERJA INDIVIDU: STRES KERJA SEBAGAI MEDIASI
Keywords:
Individual Performance, Job Stress, Role Ambiguity
Abstract
The purpose of this research is to analyze the influence of role ambiguity on individual performance, analyze the influence of role ambiguity on job stress, analyze the influence of job stress on individual performance, analyze role ambiguity on individual performance through job stress. This research uses quantitative methods with a population of employees of the Sidoarjo Indonesian Electrical and Mechanical Contractors Association. The sample used was all employees, totaling 47 respondents. Data was collected using an online questionnaire with Google Form for approximately one month. This research analysis uses Partial Least Square (PLS) SmartPLS 4.0 software. The results of this study found that (1) Role ambiguity has a positive and significant influence on individual performance (2) Role ambiguity has a positive but not significant influence on job stress (3) Job stress has a negative and insignificant influence on individual performance (4) role ambiguity has no effect on individual performance through job stress has a negative influence.
References
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Triyono, A. J., & Prayitno, A. (2019). PENGARUH KONFLIK PERAN DAN AMBIGUITAS PERAN TERHADAP STRES KERJA DAN KINERJA PEGAWAI DINAS PENERANGAN JALAN DAN PENGELOLAAN REKLAME KOTA SEMARANG. Jurnal Penelitan Ekonomi Dan Bisnis, 2(2). https://doi.org/10.33633/jpeb.v2i2.2275
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Anjarsari, D. P., & Haryanto, A. T. (2021). Hubungan Manajemen Bakat, Pengelolaan Sumber Daya Manusia Terhadap Pencapaian Kinerja Pegawai Yang Di Mediasi Efektivitas Kerja Dan Modal Intelektual. UNDHA AUB Institutional Repository.
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Dodanwala, T. C., Santoso, D. S., & Yukongdi, V. (2023). Examining work role stressors, job satisfaction, job stress, and turnover intention of Sri Lanka’s construction industry. International Journal of Construction Management, 23(15). https://doi.org/10.1080/15623599.2022.2080931
Dodanwala, T. C., Shrestha, P., & Santoso, D. S. (2021). Role Conflict Related Job Stress among Construction Professionals: The Moderating Role of Age and Organization Tenure. Construction Economics and Building, 21(4). https://doi.org/10.5130/AJCEB.v21i4.7609
Eric Hermawan. (2022). Pengaruh Lingkungan Kerja, Stres Kerja, dan Beban Kerja Terhadap Kinerja PT. Sakti Mobile Jakarta. Jurnal Kajian Ilmiah.
Fatyandri, A. N., Shofiyah, S., Fitriana, A., Fajar, I. A., Maharani, T., & Valentino, J. (2023). FAKTOR-FAKTOR YANG MEMPENGARUHI NEGOSIASI DAN MANAJEMEN KONFLIK PADA INDUSTRI MANUFAKTUR DAN INDUSTRI MAKANAN OLAHAN. PRIMER : Jurnal Ilmiah Multidisiplin, 1(1). https://doi.org/10.55681/primer.v1i1.25
Fauzy, A. (2019). Metode Sampling. In Universitas Terbuka (Vol. 9, Issue 1).
Gallup. (2023). State of the global workplace: 2023 Report. In Gallup, Inc.
Garini. R. Anggiwidya. (2020). Pengaruh Konflik Peran, Ambiguitas Peran Dan Stres Kerja Terhadap Kinerja Karyawan Dengan Kecerdasan Emosional Sebagai Variabel Moderasi. In Angewandte Chemie International Edition, 6(11), 951–952. (Vol. 13, Issue April).
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. In European Business Review (Vol. 31, Issue 1). https://doi.org/10.1108/EBR-11-2018-0203
Harahap, E. (2021). Konflik Peran dan Ambiguitas Peran Berpengaruh terhadap Kemampuan Invidual Karyawan dan Stres Kerja sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Ekonomi Dan Bisnis.
Heruwanto, J., Wahyuningsih, R., Rasipan, R., & Nurpatria, E. (2020). PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP KINERJA KARYAWAN PADA PT NUSAMULTI CENTRALESTARI TANGERANG. Jurnal Manajemen Kewirausahaan. https://doi.org/10.33370/jmk.v17i1.391
Ismi Rija Nur, D. (2016). Konflik Peran. PENGARUH KONFLIK PERAN, AMBIGUITAS PERAN DAN STRES KERJA TERHADAP KINERJA KARYAWAN, 8(JURNAL MANAJEMEN).
Kavyashree, M. B., Kulenur, S., Nagesh, P., & Nanjundeswaraswamy, T. S. (2023). Relationship between Human Resource Management Practices and Employee Engagement. Brazilian Journal of Operations and Production Management, 20(1). https://doi.org/10.14488/BJOPM.1331.2023
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of E-Collaboration. https://doi.org/10.4018/ijec.2015100101
Lismawati, L., Marietza, F., & Yuliana, C. (2022). Pengaruh Konflik Peran Terhadap Kinerja Auditor Dengan Stres Kerja Sebagai Variabel Mediasi. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 10(S1). https://doi.org/10.37676/ekombis.v10is1.1989
Mahmoud, M. A., Ahmad, S. bin, & Poespowidjojo, D. A. L. (2022). Validation of the psychological safety, psychological empowerment, intrapreneurial behaviour and individual performance measurements. RAUSP Management Journal, 57(3). https://doi.org/10.1108/RAUSP-11-2020-0252
Manalu, W. A., Lubis, Y., & Syaifuddin, S. (2022). Effect of Workload and Work Stress on Employees Performance Through Job Satisfaction as Intervening Variable in Rubber Plantation, Serdang II District, PT. Perkebunan Nusantara III. Enrichment : Journal of Management, 12(2).
Mathieu, C., & Gilbreath, B. (2023). Measuring Presenteeism From Work Stress: The Job Stress-Related Presenteeism Scale. Journal of Occupational and Environmental Medicine, 65(3). https://doi.org/10.1097/JOM.0000000000002753
Muis, M. R. (2021). EMPLOYEE PERFORMANCE ROLE: JOB STRESS AND JOB SATISFACTION. International Journal of Economic, Technology and Social Sciences (Injects), 2(1). https://doi.org/10.53695/injects.v2i1.392
Mulyana, K., & Defrizal, D. (2022). UPAYA MENGATASI STRES KERJA DALAM RANGKA MENINGKATKAN KINERJA KARYAWAN PADA HOME CREDIT CABANG BANDAR LAMPUNG. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(6). https://doi.org/10.54443/sibatik.v1i6.100
Nurhaini, Djaelani, A. K., & ABS, M. K. (2019). Pengaruh Konflik Kerja Keluarga, Ambiguitas Peran, dan Stres Kerja terhadap Kinerja Pegawai. Jurnal Riset Manajemen.
Ogbeibu, S., Jabbour, C. J. C., Gaskin, J., Senadjki, A., & Hughes, M. (2021). Leveraging STARA competencies and green creativity to boost green organisational innovative evidence: A praxis for sustainable development. Business Strategy and the Environment, 30(5). https://doi.org/10.1002/bse.2754
Pambudhi, Y. A., Marhan, C., Fajriah, L., & Abas, M. (2022). Strategi Coping Stress Mahasiswa Dalam Menyelesaikan Skripsi Pada Masa Pandemi Covid-19. Jurnal Amal Pendidikan, 3(2). https://doi.org/10.36709/japend.v3i2.22315
Pranatawijaya, V. H., Widiatry, W., Priskila, R., & Putra, P. B. A. A. (2019). Penerapan Skala Likert dan Skala Dikotomi Pada Kuesioner Online. Jurnal Sains Dan Informatika, 5(2). https://doi.org/10.34128/jsi.v5i2.185
Putra, A. D., & Saraswati, A. (2022). PENGARUH LINGKUNGAN KERJA FISIK TERHADAP STRES KERJA PEGAWAI PADA DINAS PEKERJAAN UMUM KOTA MAKASSAR. Indonesian Journal of Business and Management, 4(2). https://doi.org/10.35965/jbm.v4i2.1506
Reed, D. J. (2016). Coping with occupational stress: The role of optimism and coping flexibility. Psychology
Research and Behavior Management, 9. https://doi.org/10.2147/PRBM.S97595
Rifai, R. P., Saerang, D., & Taroreh, R. (2019). Pengaruh Konflik Peran dan Ambiguitas Peran Terhadap Kinerja Karyawan dengan Stres Kerja Sebagai Variabel Intervening Pada PT. Bank SulutGo. Jurnal Riset Bisnis Dan Manajemen, 7(I).
Riyan, R. S. P., Aziza, F. N., Khusnah, H., & Utami, T. (2021). PENGARUH KONFLIK PERAN GANDA (WORK FAMILY CONFLICT) AMBIGUITAS PERAN DAN STRES KERJA TERHADAP KINERJA STAF KARYAWATI (Studi pada Universitas Nahdlatul Ulama Surabaya). Accounting and Management Journal, 5(2). https://doi.org/10.33086/amj.v5i2.2500
Sibagariang, F. U. A. (2019). Pengaruh Konflik Peran dan Ambiguitas Peran Terhadap Kinera Pegawai dengan Stres Kerja sebagai Variabel Intervening (Studi Kasus pada Kantor Badan Pusat Statistik Kabupaten Tapanuli Tengah). Kumpulan Karya Ilmiah Mahasiswa ….
Sidani, W. R., Djaelani, A. K., & ABS, M. K. (2020). Pengaruh Konflik Peran, Konflik Kerja, Ambiguitas Peran Dan Stres Kerja Terhadap Kinerja Karyawan Pt.Mulia Karya Prima Kota Batu. E-Jurnal Riset Manajemen Prodi Manajemen.
Sidik, J., & Safitri, D. (2020). Motivasi kerja memoderasi pengaruh komitmen organisasi, gaya kepemimpinan dan ambiguitas peran terhadap kinerja auditor. Jurnal Akuntansi Keuangan Dan Manajemen. https://doi.org/10.35912/jakman.v1i3.35
Tjahjadi, K., & Uria, M. S. (2021). The Influence of Comepnsation, Organization Culture and Motivation on Employee Perfromance at PT. Perfect Circle Engineering. Media Bisnis, 13(1).
Triyono, A. J., & Prayitno, A. (2019). PENGARUH KONFLIK PERAN DAN AMBIGUITAS PERAN TERHADAP STRES KERJA DAN KINERJA PEGAWAI DINAS PENERANGAN JALAN DAN PENGELOLAAN REKLAME KOTA SEMARANG. Jurnal Penelitan Ekonomi Dan Bisnis, 2(2). https://doi.org/10.33633/jpeb.v2i2.2275
Vel, V., Park, I., & Liu, J. (2018). The effect of enterprise crowdsourcing systems on employees’ innovative behavior and job performance. Proceedings of the Annual Hawaii International Conference on System Sciences, 2018-January. https://doi.org/10.24251/hicss.2018.024
Venkatesh, V., Thong, J. Y. L., Chan, F. K. Y., Hoehle, H., & Spohrer, K. (2020). How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills. Information Systems Journal, 30(4). https://doi.org/10.1111/isj.12282
Waruwu, M. (2023). Pendekatan Penelitian Pendidikan: Metode Penelitian Kualitatif, Metode Penelitian Kuantitatif dan Metode Penelitian Kombinasi (Mixed Method). Jurnal Pendidikan Tambusai , 7(1).
Yunita, P. I., & Astawa, P. R. W. (2019). Konflik Peran Dan Ambiguitas Peran Sebagai Prediktor Kinerja Karyawan Pada Bpr Di Kabupaten Gianyar. Juima, 9(2).
Published
2024-04-30
How to Cite
Natasya, F., & Pujianto, W. (2024). PENGARUH AMBIGUITAS PERAN TERHADAP KINERJA INDIVIDU: STRES KERJA SEBAGAI MEDIASI. Jurnal Pendidikan Tata Niaga (JPTN), 12(1), 94-105. https://doi.org/10.26740/jptn.v12n1.p94-105
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