PEMAKNAAN BRAND CHINA (Studi Fenomenologi Pada Millennial Pengguna Mobil Wuling di Surabaya)

Abstract

This study examines how the meaning of informants regarding a brand originating from a
particular country. The purpose of this study was to find out and describe the behavior or
phenomena that exist in society, especially Surabaya residents about the millennial's
perception or view of a new automotive brand from China named Wuling in Indonesia. The
background of this research is the rise of Wuling car users in the city of Surabaya,
considering stereotype of China's image on negative aspect of product quality. Therefore, the
researcher wants to know the background of users who consume Wuling brand and how they
perceive Wuling brand and the current state of China. This study uses a qualitative method
with a phenomenological approach. Data collection techniques with interviews, participant
observation, and literature study. The results obtained from interview process of informants
indicate that negative stereotypes about China, which is famous for its counterfeit products
with low prices and quality, have begun to erode over time and China's efforts to improve it,
one of which is by presenting Wuling products so that consumers have perspectives and
meanings. positive towards Wuling and China.
Keywords: Brand Image, Country of Origin, Consumer Behavior