EFEKTIVITAS PENGAWASAN LALU LINTAS MELALUI SURABAYA INTELLIGENT TRANSPORT SYSTEM (SITS) DI KOTA SURABAYA
Abstract
The use of technology in government or E-Government has been applied to support the service process to the community. Surabaya is a city that has pioneered the implementation of e-government since 2002. With the issuance of Surabaya Mayor Regulation Number 5 of 2013 concerning Guidelines for the Utilization of Information and Communication Technology In the Implementation of Local Government, the Surabaya City Transportation Service creates a system that aims to improve security, reduce congestion, monitor traffic by creating Surabaya Intelligent Transport System (SITS). The purpose of this study is to describe the effectiveness of traffic control through the Surabaya Intelligent Transport System (SITS) in Surabaya. This study is a descriptive qualitative approach that focuses on explaining whether the program has been effective in accordance with the objectives that have been set. The theory used in this research is the theory of effectiveness according to Gibson which has 5 (five) indicators, namely production, efficiency, satisfaction, adaptability and development. The data collection techniques used are through interviews, observation and documentation, while the data analysis techniques use an interactive model according to Miles and Huberman, namely data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that the implementation of SITS on the production indicators is quite optimal, the efficiency indicators of SITS are quite efficient in breaking down congestion, the satisfaction indicators of SITS are sufficient to meet the satisfaction criteria, the adaptation indicators are quite good but there is still a lack of socialization, the development indicators are quite good and helped by the existence of application. So the researchers suggest to focus on socializing and improving application performance.
Keywords: Effectiveness, supervision, traffic jam, SITS Surabaya City
References
Ashari, M., Lengkong, F. D. ., & Dengo, S. (2010). EFEKTIVITAS PELAYANAN KESEHATAN DI RUMAH SAKIT UMUM DAERAH WAISAI KABUPATEN RAJA AMPAT PROVINSI PAPUA BARAT. 210.
Eprilianto, D. F., Pradana, G. W., & Sari, Y. E. K. (2020). Digital Inovasi Sektor Publik : Efektivitas Kolaborasi Dalam Implementasi Inovasi Dega Digital. Jurnal EL-RIYASAH, 10(2), 127. https://doi.org/10.24014/jel.v10i2.8909
Fanida, Eva Hany & Karuniawati, R. D. (2010). EFEKTIVITAS SITEM ELECTRONIC MUSYAWARAH RENCANA PEMBANGUNAN ( E - Musrenbang ) DI KECAMATAN TAMBAKSARI KOTA SURABAYA Reny Dwi Karuniawati ( 12040674260 ) EFFECTIVENESS OF ELECTRONIC CONFERENCE SYSTEM DEVELOPMENT PLAN ( E- Musrenbang ) TAMBAKSARI DISTRICT. Administrasi Negara, 12040674260, 1–11.
Florence, S. (2018). INOVASI PELAYANAN PUBLIK ( Studi tentang Surabaya Intelligent Transport System dalam Meningkatkan Kualitas Pelayanan Publik di Dinas Perhubungan Kota Surabaya ). Kebijakan Dan Manajemen Publik, 6(2), 1–8.
Gibson, Ivancevich, & Donnelly. (2000). Organisasi : Perilaku, Struktur, Proses. July, 34.
Haqie, Z. A., Nadiah, R. E., & Ariyani, O. P. (2020). INOVASI PELAYANAN PUBLIK SUROBOYO BIS DI KOTA SURABAYA Zulfa Auliana Haqie. 23–30.
Indrajit, R. E. (2016). Konsep dan Strategi Electronic Government. Electronic Government, 84. https://www.academia.edu/30100450/Electronic_Government
Ismariana, I., & Prabawati, I. (2020). EVALUASI PROGRAM PEMBERIAN PERMAKANAN BAGI PENYANDANG DISABILITAS MISKIN DI KELURAHAN TEMBOK DUKUH KECAMATAN BUBUTAN KOTA SURABAYA Intan Ismariana. Jurnal Mahasiswa Unesa, 8(4). https://jurnalmahasiswa.unesa.ac.id/index.php/publika/article/view/35605/31666
Megawati, S., Niswah, F., & Oktariyanda, T. A. (2020). Collaborative Governance as Handling Efforts of Pandemic Covid-19 in Surabaya City. 473(April), 312–316. https://doi.org/10.2991/assehr.k.201014.067
Nurrohmi, T. A., & Rosdiana, W. (2013). EVALUASI PELAKSANAAN KURIKULUM 2013 DI KELAS IV B UPT SD NEGERI 144 GRESIK KECAMATAN DRIYOREJO KABUPATEN GRESIK. 1–12.
Oktariyanda, T. A., & Rahaju, T. (2018). E-government strategy of Surabaya city government through e-rt / rw to improve the quality of public service. Journal of Physics: Conference Series, 953(1). https://doi.org/10.1088/1742-6596/953/1/012161
Ramadhan, R., Arifianti, R., & Riswanda, R. (2020). IMPLEMENTASI E-GOVERNMENT DI KOTA TANGERANG MENJADI SMART CITY (Studi Kasus Aplikasi Tangerang Live). Responsive, 2(3), 89. https://doi.org/10.24198/responsive.v2i3.26083
Rozari, A. De, & Wibowo, Y. H. (2015). Faktor-faktor Yang Menyebabkan Kemacetan Lalu Lintas di Jalan Utama Kota Surabaya. Jurnal Penelitian Administrasi Publik, 1(1), 1–5. https://doi.org/10.1007/s13398-014-0173-7.2
Rumegang, G., Kaawoan, J. E., & Sumampouw, I. (2021). Efektivitas Musrembang Dalam Perencanaan Pembangunan Infrastuktur di Desa Ambia Kecamatan Essang Selatan Kabupaten Talaud. Governance, 1(2), 1–11.
Setiawan, H. R., & Rahaju, T. (2021). EVALUASI SISTEM ZONASI PENERIMAAN PESERTA DIDIK BARU (PPDB) TINGKAT SMP DI KOTA SURABAYA. 491–502.
Seyselis, M., & Pradana, G. W. (2021). Efektivitas Sistem Electronic Monitoring Dan Evaluasi (E-Monev) Di Badan Perencanaan Pembangunan Kota Surabaya. Publika, 37–48. https://doi.org/10.26740/publika.v9n1.p37-48
Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, R&D.
Tampongangoy, D. L., Karauwan, N. M., & Laloma, A. (2017). Efektivitas Pelaksanaan Program Pengembangan UKM Di Dinas Koperasi dan Usaha Mikro , Kecil dan Menengah Kota Manado. Jurnal Administrasi Publik, 3(46), 1–11.
William N. Dunn. (2003). William-N.-Dunn-Pengantar-Analisis-Kebijakan-Pulblik-Gadjah-Mada-University-Press-2003_compressed-1.pdf (p. 429).
Aqwmit, T. (2018). 5 Keunggulan SITS Milik Dishub Surabaya, Bisa Pantau Lalu Lintas hingga Cuaca Lewat Smartphone! https://jatim.tribunnews.com/2018/12/13/5-keunggulan-sits-milik-dishub-kota-surabaya-bisa-pantau-lalu-lintas-hingga-cuaca-lewat-smartphone
Iswara, Aditya J. (2018). Pantau Kemacetan dari Aplikasi SITS CCTV Surabaya. https://www.goodnewsfromindonesia.id/2018/12/29/pantau-kemacetan-dari-aplikasi-sits-cctv-surabaya
Abstract Views: 615
PDF Downloads: 618
