PARTISIPASI PUBLIK DI MEDIA SOSIAL (ANALISIS ISI PADA KOLOM KOMENTAR LAMAN FACEBOOK E100SS DALAM ISU TRANSPORTASI PUBLIK)

Muhammad Rifqi; Gilang Gusti Aji, S.I.P., M.Si.

Muhammad Rifqi Universitas Negeri Surabaya
Gilang Gusti Aji, S.I.P., M.Si. Universitas Negeri Surabaya

Keywords: Public Participation, Suara Surabaya, Public Transportation

Abstract

Suara Surabaya is one of the public media that has been around for a long time since 1995. The aim of this study is to observe how public participation occurs in the current technological age. The study focused on how people reacted to Suara Surabaya Facebook accounts as they responded to the public policy on public transport issued by the Surabaya city government. It is important to make public participation in order to know how the participation of the dominant society at a time the government provides information with the reaction of the public. The focus of the research is the comments posted on the Facebook site of Suara Surabaya. This research uses the qualitative content analysis method. The source of the data for this study comes from public comments on the Facebook post of Suara Surabaya about public transport news. The analysis uses the participation form designed by Pusvita dkk. Where it contains six forms of participation, i.e. support, advice, criticism, complaints, reports and knowledge sharing The results of this study found that comments on the participation patterns found in this study are citizens tending to provide support to leading figures such as the mayor of Surabaya or the governor of eastern Java, while for criticism and complaint many are directed to government agencies.

References

Amilia, R. (2016). Strategi Komunikasi Efektif Radio Suara Surabaya (ss) fm Dalam Program Renungan Fajar. [UIN Sunan Ampel Surabaya]. http://digilib.uinsby.ac.id/id/eprint/11 808
Andriadi, F., & Rosdi, A. (2017). Partisipasi Politik Virtual: Demokrasi Netizen di Indonesia. RMBooks. https://books.google.co.id/books?id=ap CNswEACAAJ
Aprianto, B. (2018). Implikasi Konvergensi Media pada Proses Produksi, Alur dan Konten Berita (Studi Kasus pada Radio Suara Surabaya, Jl. Wonokitri Besar No. 40 C Surabaya) [UNIVERSITAS 17 AGUSTUS 1945 SURABA Y A]. http://repository.untag- sby.ac.id/id/eprint/198
Ardianto, E. (2011). Komunikasi 2.0 Teoritis dan Implikasi. ASPIKOM Buku Litera dan Perhumas.
BH, A. (2010). Suara Surabaya Bukan Radio. Suara Surabaya.
Hadi, D. I. P. (2014). Penyiaran Interaktif dan Kepentingan Publik. 1–29.
Ishaq, R. El, & Mahanani, P. A. R. (2018). Social Media, Public Space, and Culture 32 “Pop.” ETTISAL Communication,
Journal of 3(1), 15.
The Commercium. Volume 7 No 3 Tahun 2023. 25 - 33
https://doi.org/10.21111/ettisal.v3i1.192 8
Lesmana, F. (2019). KHALAYAK RADIO dan RUANG PUBLIK P ADA ERA KONVERGENSI MEDIA KHALAYAK RADIO dan RUANG PUBLIK [Universitas Airlangga]. http://repository.unair.ac.id/id/eprint/ 97156
Littlejohn, S. W., & Foss, K. A. (2009). Teori Komunikasi (9th ed.). Salemba Humanika.
Massie, A. K. (2020). Kehadiran TikTok di Masa Pandemi (The Presence of TikTok in the Pandemic). 8. https://dx.doi.org/10.2139/ssrn.3633854
Nasrullah, R. (2012). Internet dan Ruang Publik Virtual, Sebuah Refleksi atas Teori Ruang Publik Habermas. Komunikator, 4(01).
http://journal.umy .ac.id/index.php/jk m/article/view/188
Nasrullah, R. (2014). Teori dan Riset Media Siber. Prenadamedia Group.
Nugraha, D. R., Studi, P., Komunikasi, I., Komunikasi, F., Informatika, D. A. N., & Surakarta, U. M. (2018). Implementasi Ruang Publik Dalam Fanspage.
Nurudin. (2012). Media Sosial Baru. Mata Padi Pressindo.
Pusvita, V., Widyawan., & Ria,S. (2017) Jenis Partisipasi Masyarakat Dalam Government 2.0 (Studi Kasus Ridwan Kamil). Jurnal Teknologi Komunikasi, Vol 6, No, 1.
Rahmawati, C. A., Fransilia, M., & Candrawati, Y . (2013). Opini Publik Terhadap Penggunaan Social Media (Facebook E100) Sebagai Media Konvergensi Radio Suara Surabaya. Komunikatif, Vol 2, No, 7.
http://garuda.ristekbrin.go.id/documen ts/detail/795986
Ratnamulyani, I. A., & Maksudi, B. I. (2018). Peran Media Sosial Dalam Peningkatan Partisipasi Pemilih Pemula Dikalangan Pelajar Di Kabupaten Bogor. Sosiohumaniora, 20(2), 154–161. https://doi.org/10.24198/sosiohumanio ra.v20i2.13965
Syahputra, I. (2017). Demokrasi Virtual Dan Perang Siber Di Media Sosial: Perspektif Netizen Indonesia. Jurnal ASPIKOM, 3(3), 457. https://doi.org/10.24329/aspikom.v3i3. 141
Zhou, Y., & Amin, M. (2014). Factors affecting online community commitment in China: a conceptual framework. Journal of Technology Management in China, 9(1), 24–36. https://doi.org/10.1108/jtmc-08-2013- 0033
Zubaidi, A. N. (2011). RUANG PUBLIK DALAM MEDIA BARU (www.kaskus.us). 1(2).