Pengaruh User Generated Content (UGC) pada Aplikasi TikTok terhadap Minat Berkunjung ke Kopi Klotok Yogyakarta

Main Article Content

Amalia Husnaifah Raihani
Oni Dwi Arianto

Abstract

Penelitian  ini  bertujuan  menguji  pengaruh  User  Generated Content  (UGC)  pada  aplikasi TikTok terhadap minat berkunjung ke Kopi Klotok Yogyakarta. Elaboration Likelihood Model (ELM) digunakan sebagai kerangka interpretatif untuk menafsirkan keterkaitan antara karakter isi dan penyajian pesan UGC dengan pembentukan minat berkunjung. Penelitian menggunakan pendekatan kuantitatif eksplanatif dengan metode survei terhadap 390 responden yang memenuhi kriteria penelitian. Instrumen penelitian berupa kuesioner skala Likert 1-5 untuk mengukur dimensi UGC, yaitu content authenticity, content interestingness, content usefulness, dan content valence, serta aspek operasional minat berkunjung, yaitu likelihood of visiting, time allocation, willingness to expend money, dan willingness to recommend. Data dianalisis menggunakan statistik deskriptif, regresi linear sederhana, uji t, koefisien determinasi, serta analisis tambahan terhadap kontribusi dimensi  UGC. Hasil penelitian menunjukkan  bahwa  UGC  pada  aplikasi  TikTok  berpengaruh  positif  dan  signifikan terhadap minat berkunjung ke Kopi Klotok Yogyakarta (B = 0,746; beta = 0,767; t = 23,540; p < 0,001). Nilai R Square sebesar 0,588 menunjukkan bahwa UGC mampu menjelaskan 58,8% variasi minat berkunjung. Analisis tambahan menunjukkan bahwa  content interestingness memiliki kontribusi prediktif relatif paling kuat ketika seluruh dimensi UGC diuji secara bersama-sama.

Downloads

Download data is not yet available.

Article Details

How to Cite
Raihani, A. H., & Dwi Arianto, O. (2026). Pengaruh User Generated Content (UGC) pada Aplikasi TikTok terhadap Minat Berkunjung ke Kopi Klotok Yogyakarta. The Commercium, 10(3), 991–1001. https://doi.org/10.26740/tc.v10i3.81395
Section
artikel

References

Aboalganam, K. M., AlFraihat, S. F., & Tarabieh, S. (2025). The impact of user-generated content on tourist visit intentions: The mediating role of destination imagery. Administrative Sciences, 15(4), 117. https://doi.org/10.3390/admsci15040117

Aini, N. Q., Churiyah, M., & Dhewi, T. S. (2026). How digital content influences visit intention through the psychological evaluation process of potential tourists. Dinasti International Journal of Economics, Finance & Accounting, 7(1), 1-15. https://doi.org/10.38035/dijefa.v7i1.6281

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T

Apidana, Y. H., Prasetyo, A., & Kholifah, K. (2025). User Generated Content and Generation Z tourists' visit intention: Evidence from the newly inaugurated Kebumen Geopark, Indonesia. Amkop Management Accounting Review (AMAR), 5(2), 1133-1153. https://doi.org/10.37531/amar.v5i2.3257

DataReportal. (2026). Digital 2026: Indonesia. https://datareportal.com/reports/digital-2026-indonesia

Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 (Edisi 10). Badan Penerbit Universitas Diponegoro.

Kotler, P., & Keller, K. L. (2012). Marketing management (14th ed.). Pearson Education.

Latifa, B. I., Indriani, S., & Meisaroh, F. (2026). The role of TikTok user-generated content (UGC) and electronic word of mouth (e-WOM) in shaping cafe visit intentions among Gen Z. Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital, 4(3), 544-559. https://doi.org/10.55047/jekombital.v4i3.1122

Levy, P. S., & Lemeshow, S. (2008). Sampling of populations: Methods and applications (4th ed.). Wiley.

Li, K., & Rui, L. (2025). The impact of short-form videos on tourist travel intention toward cities: An integrated theory of planned behavior and elaboration likelihood model approach. Humanities and Social Sciences Communications, 12, 1997. https://doi.org/10.1057/s41599-025-06300-x

Luo, W., & Lee, Y.-C. (2022). How user-generated content characteristics influence the impulsive consumption: Moderating effect of tie strength. Knowledge Management Research, 23(4), 275-294. https://doi.org/10.15813/kmr.2022.23.4.013

Munthe, J. L., Priatna, W. B., & Dharmawan, L. (2025). Pengaruh persepsi Generasi Z terhadap User Generated Content (UGC) TikTok terhadap minat berkunjung ke Kebun Raya Bogor. Jurnal Pendidikan Tambusai, 9(3), 37388-37392. https://doi.org/10.31004/jptam.v9i3.34487

Pamungkas, A. P. (2024). Aplikasi theory of planned behavior terhadap minat beli wisata kuliner di Yogyakarta. Economics, Finance, and Business Review, 1(2), 97-111. https://doi.org/10.20885/efbr.vol1.iss2.art3

Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123-205. https://doi.org/10.1016/S0065-2601(08)60214-2

Sari, B., & Fianto, A. Y. A. (2026). Pengaruh E-WoM, destination image dan user generated content terhadap visit intention pada Wisata Bahari Lamongan di Kabupaten Lamongan. RIGGS: Journal of Artificial Intelligence and Digital Business, 5(1), 905-913. https://doi.org/10.31004/riggs.v5i1.6408

Siregar, A. K., & Diniati, A. (2025). Pengaruh user generated content TikTok terhadap brand awareness Somethinc pada Generasi Z. Wacana: Jurnal Ilmiah Ilmu Komunikasi, 24(1), 1-14. https://doi.org/10.32509/wacana.v24i1.3750

Sugiyono. (2023). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Wang, H., Yan, J., & Zhang, Y. (2022). Effects of social media tourism information quality on destination travel intention: Mediation effect of self-congruity and trust. Frontiers in Psychology, 13, 1049149. https://doi.org/10.3389/fpsyg.2022.1049149

Wardani, R. K. (2024, 12 Desember). Kebudayaan ngopi: Tradisi, sosial, dan identitas di Indonesia. Kumparan. https://kumparan.com/rindi-kusuma-wardani/kebudayaan-ngopi-tradisi-sosial-dan-identitas-di-indonesia-245hsqHXwUj

Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The behavioral consequences of service quality. Journal of Marketing, 60(2), 31-46. https://doi.org/10.1177/002224299606000203