The Faktor-Faktor Penentu Retensi Karyawan Di Perusahaan Multinasional (MNC) Indonesia
DOI:
https://doi.org/10.26740/cjpp.v13n02.p570-580Kata Kunci:
Retensi Karyawan, Kompensasi, Pengembangan Karier, Kepemimpinan Inklusif, Budaya OrganisasiAbstrak
Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor kunci yang memengaruhi retensi karyawan serta menganalisis faktor yang paling dominan pada perusahaan multinasional (MNC) di Indonesia. Retensi karyawan menjadi isu strategis di tengah meningkatnya persaingan global dan fenomena perang talenta yang mendorong perusahaan untuk mempertahankan sumber daya manusia berkualitas. Penelitian ini menggunakan metode studi literatur dengan pendekatan systematic review mengacu pada kerangka PRISMA. Data diperoleh melalui penelusuran pada basis data akademik seperti Scopus dan Google Scholar dengan bantuan software Publish or Perish 8. Dari sekitar 100 artikel awal yang teridentifikasi, diseleksi menjadi 10 artikel relevan dalam rentang tahun 2015–2025 untuk dianalisis secara tematik. Hasil sintesis literatur menunjukkan bahwa terdapat empat faktor utama yang secara konsisten memengaruhi retensi karyawan di MNC Indonesia, yaitu: (1) kompensasi dan kesejahteraan karyawan; (2) pengembangan karier dan jalur pertumbuhan yang jelas; (3) gaya kepemimpinan yang inklusif dan suportif; serta (4) budaya organisasi yang adil dan positif. Di antara faktor-faktor tersebut, kompensasi dan pengembangan karier ditemukan sebagai faktor paling dominan yang berpengaruh langsung terhadap keputusan karyawan untuk bertahan, sementara kepuasan kerja, loyalitas, dan keterlibatan karyawan berperan sebagai variabel mediasi penting. Temuan ini memberikan implikasi praktis bagi manajemen SDM dalam merancang strategi retensi yang lebih efektif dan kontekstual di lingkungan MNC Indonesia.
Unduhan
Referensi
Ambrosius, J. (2018). Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review, 60(1), 53–68. https://doi.org/10.1002/tie.21799
Anggoro, Y. A. R. (2025). Organizational justice among multinational company employees: How empowering leadership, employee engagement and employee retention affect employee well-being. East Asian Journal of Multidisciplinary Research (EAJMR), 4(6), 2365–2384. https://doi.org/10.55927/eajmr.v4i6.188
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Damei, M. Y. (2020). The Effect of Job Training on Employee Retention in Somalia. Quest Journals Journal of Research in Business and Management, 8(1). http://www.questjournals.org/
Farid, R., & Luvia, G. (2022). Faktor-Faktor yang Mempengaruhi Retensi Karyawan pada Karyawan Bank Perkreditan Rakyat (BPR) di Batam. Jurnal Mirai Management, 7(3), 21–31. https://doi.org/10.37531/mirai.v7i3.2969
Hassan, A., Donianto, C., Kiolol, T., & Abdullah, T. (2022). Pengaruh Talent Management dan Work Life Balance Terhadap Retensi Karyawan Dengan Mediasi Dukungan Organisasi. Modus, 34(2), 158–183. https://doi.org/10.24002/modus.v34i2.5966
Hayward, D., Bungay, V., Wolff, A. C., & Macdonald, V. (2016). A qualitative study of experienced nurses’ voluntary turnover: Learning from their perspectives. Journal of Clinical Nursing, 25(9–10), 1336–1345. https://doi.org/10.1111/jocn.13210
Hrvatin, S., Miklošević, I., & Markuz, A. (2023). Job satisfaction in hospitality sector: Generational differences. Acta Economica Et Turistic, 9(2). https://doi.org/10.46672/aet.9.2.1
Kumar, K. K., Mishra, S. K., & Budhwar, P. (2021). Employee turnover in India: Insights from the public–private debate. Dalam Global talent retention: Understanding employee turnover around the world. Emerald Publishing Limited. https://doi.org/10.1108/978-1-83909-293-020211011
Lukita, S. H., Sutawijaya, A. H., Mariam, S., & Ramli, A. H. (2025). Analisis faktor-faktor yang mempengaruhi retensi karyawan pada kantor cabang Bank Central Asia. Jurnal Lentera Bisnis, 14(2), 1349–1369. https://doi.org/10.34127/jrlab.v14i2.1477
Melayansari, M., & Bhinekawati, R. (2020). The impact of work-balance on employee performance mediated by employee loyalty (Lessons from female employees working in international environment in Greater Jakarta, Indonesia). Proceedings of the 6th Annual International Conference on Management Research (AICMaR 2019). https://doi.org/10.2991/aebmr.k.200331.025
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., Antes, G., Atkins, D., Barbour, V., Barrowman, N., Berlin, J. A., Clark, J., Clarke, M., Cook, D., D’Amico, R., Deeks, J. J., ... & Tugwell, P. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. Annals of Internal Medicine, 151(4), 264–269. https://doi.org/10.7326/0003-4819-151-4-200908180-00135
Nor, R., Saputra, T. A., Ahbab, T., Sunardi, & Muzayyin. (2024). Memahami strategi pengelolaan sumber daya manusia di PT. Amerta Indah Otsuka. Prospeks: Prosiding Pengabdian Ekonomi dan Keuangan Syariah, 3(1). https://doi.org/10.32806/pps.v3i1.318
Nurmalitasari, S., & Andriyani. (2021). Kepuasan kerja sebagai variabel pemediasi (Studi pada karyawan tetap PT. BPR Restu Artha Makmur Kota Semarang). Diponegoro Journal of Management, 10(3), 1–15.
Pramusinto, B. M., & Elmi, F. (2023). The moderating role of employee status on training satisfaction and job engagement on turnover intention. International Journal of Indonesian Business Review, 2(2), 141–150. https://doi.org/10.54099/ijibr.v2i2.666
Purnama, K. D., Wardi, A., & Aditya, G. (2025). The role of inclusive leadership in enhancing talent retention among remote workforce: A multinational study. Jurnal Manajemen Sosial Ekonomi (Dinamika), 5(1), 227–241. https://doi.org/10.51903/dinamika.v4i2
PwC. (2024). PwC’s Global Workforce Hopes and Fears Survey 2024. https://www.pwc.com/gx/en/issues/workforce/hopes-and-fears.html
Simanjorang, F., T, A. F., Yolanda, E., & Simbolon, N. A. (2023). Kajian Literatur: Pengaruh Pemberian Pelatihan Terhadap Retensi Karyawan. ARIMA : Jurnal Sosial Dan Humaniora, 1(2), 271–276. https://doi.org/10.62017/arima.v1i2.408
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Tariana, I. W. A. (2024). Strategi manajemen talenta untuk retensi karyawan pada perusahaan multinasional di Indonesia. Jurnal Ekonomi Utama, 3(3), 448–462. https://doi.org/10.55903/juria.v3i3.259
Tlaiss, H. A., Martin, P., & Hofaidhllaoui, M. (2017). Talent retention: Evidence from a multinational firm in France. Employee Relations, 39(4), 426–445. https://doi.org/10.1108/ER-07-2016-0130
Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The effect of compensation and career on turnover intention: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 8(1), 471–478. https://doi.org/10.13106/jafeb.2021.vol8.no1.471
Wati, D., & Nilasari, B. M. (2024). Job satisfaction as mediator of workplace ostracism and perceived organizational support on turnover intention. Studies in Big Data, 159, 719–728. https://doi.org/10.1007/978-3-031-71213-5_62
Wedanti, N. W. P. O., & Gorda, E. S. (2018). Retention Strategies PT. Coca-Cola Distribution Indonesia-Balinusa Dalam Meningkatkan Employee Engagement (Studi Kasus: Level Manajer). Jurnal Manajemen Dan Bisnis, 15(4). http://journal.undiknas.ac.id/index.php/magister-manajemen/
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Muhammad Hibban Alamsyah

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
Authors who publish in this journal agree to the following terms:
Copyright in any article is held by the author.
The author grants the journal, publication rights with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors may enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., posting it to an institutional repository or publishing it in a book), with an acknowledgment of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in an institutional repository or on their website) prior to and during the submission process, as this can lead to productive exchanges, as well as earlier and greater citation of published work.
Abstract views: 0
,
PDF Downloads: 0